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Norwich 12, A journey through the English city
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Norwich Castle
Norwich Castle
Bigod Arch at Norwich Castle
Cow Gate, Norwich 1867 - By Norwich School Artist Henry Ninham
Iceni Collection
Norwich Keep
Arch in Castle Keep
Stained glass
Ceramic teapots


Opening times

Peak Season (30 June – 28 September)

Mon - Sat: 10am - 5pm
Sun: 1 - 5pm

Low Season

Mon - Sat: 10am - 4.30pm
Sun: 1pm - 4.30pm

Closure times

Check website for further details and for Christmas holiday opening times. Closed 24 – 26 December 2014 and 1 January 2015.

Admission charges

Prices from 1 April 2014

Castle Ticket (incl. Special Exhibitions):

Adult: £7.95
Concession (over 65s): £6.50
Child (age 4-18 yrs): £5.20
Family (2 adults + all children): £21
Family (1 adult + all children): £14

Special Exhibitions Ticket:

Adult: £3.60
Concession (over 65s): £3.60
Child (age 4-18): £2.60

Museums Pass holders, Friends of Norwich Museums and under 4s free. Discounts for groups, ring 01603 495897 / 493636 for details.

Concessions are available for visitors with disabilities, and students.

Visitors with disabilities may bring one companion in free.

Admission to the shop, cafe and Rotunda information desk is free.

Access to Battlements and Dungeons are by guided tours only, please see sections on Battlements and Dungeons for additional charges.

Pop in for £2 one hour before closing.

Also 12noon - 1pm weekdays during school term.


• Holders of Go 4Less Cards and district leisure cards can visit for the discounted price of £3.50

• If you travel by Park & Ride show your bus ticket (purchased the same day) to get admission for up to 5 people for just £3.80 each

Group visits

Groups of 15 or more people can enjoy a daytime visit to the Castle at a discounted admission price. Group visits are offered throughout the year but should be booked as far in advance as possible. Contact the Castle for further information.


Guided tours of the battlements and dungeons are available throughout the day at an extra charge. (Battlements minimum age 8, dungeons minimum age 5).


A café, shop, indoor picnic room and baby change facilities are available. There are also outdoor picnic tables for customer use.


The museum is accessible to wheelchair users. A video presentation offers an audio-visual introduction to the Castle, battlements and dungeons. Assistance dogs are welcome. All public galleries, the shop and café are wheelchair accessible. There are accessible toilets, induction loops and wheelchairs available for loan. There is parking for Blue Badge holders next to the Castle's main entrance. Hearing loops are available at the reception desks and for our lectures and talks.

There is no wheelchair access to the Castle battlements and dungeons, and some access restrictions in the Keep. A film introduction to the Castle Keep, and 'virtual tours' of battlements and dungeons are available. These are BSL-interpreted and audio described. There is also an Audio Guide for visually impaired visitors - please ask for this at the front desk.

For detailed accessibility advice call 01603 493625.

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